Returns are easy with us, you can simply write an e-mail to firstname.lastname@example.org and you will be informed how to apply for a return. Returns will be accepted within a 14 day period of shipment arrival unless there is a warranty return involved, each return HAS to be processed with us via E-Mail. No extra material is required to be sent to us in the box.
Sadly, we can only offer returns for free from Germany, however, if you return a product from the EU or worldwide, we will refund 50% of your shipping costs no matter where you send more.
If you do not live in Germany, you will be responsible for shipping the product(s) back to us on your own initiative. Our address is:
DP Tastatur Ausstattung UG
Hoflacher Strasse 2D, 81249 Munich, Germany